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Typical jobs across Bernalillo County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

  • Standard, ADA and trailer units
  • Balloon Fiesta, festivals and parks
  • Construction sites and crews

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5 job stories

The calls we handle most

Typical job
Illustration: A weekend festival gate line with one unit cluster too far back

A weekend festival gate line with one unit cluster too far back

What homeowners notice
A park festival with a long gate line finds that its units sit behind the ticket booth, a long walk from the queue. The first hour of the second day has guests leaving the line to use the closest bush.
What we do
The technician moves the cluster to the end of the gate line on a firm, lit route, adds a visit before the gates open on the second day and posts the schedule at each cluster.
What to expect
The organiser's record shows the visits and the clusters, and the site plan shows the revised placement. The next day's peak is served by the cluster at the gate.

a weekend typical visit

Typical job
Illustration: A small park gathering whose site plan shows units on grass

A small park gathering whose site plan shows units on grass

What homeowners notice
A family group plans a gathering in a City park and draws its site plan with the units on the lawn. The plan is returned with a request to show the units on dirt or concrete.
What we do
The technician walks the park area, finds a dirt spot at the edge of the event area and redraws the site plan with each unit numbered, its surface named and the route to it marked.
What to expect
The revised plan is filed with the Park Use Permit application inside the two-week notice, and the units are placed on the approved spot on the event day.

two weeks of planning typical visit

Typical job
Illustration: A road crew whose count was set for one shift and is now running two

A road crew whose count was set for one shift and is now running two

What homeowners notice
A crew on a street job grows from one shift to two, and the single unit at the work site fills by mid-morning. The superintendent calls for a second unit, which the schedule cannot reach that day.
What we do
The technician adds a visit between the shifts for the rest of the week, reviews the count against the new crew plan and writes the change into the agreement with its date.
What to expect
The superintendent holds the written count, the visit schedule and the new unit date. The crew has a unit that is serviced between shifts.

a monthly review typical visit

Typical job
Illustration: A delivery to a foothill lot with a gravel drive that was too soft after rain

A delivery to a foothill lot with a gravel drive that was too soft after rain

What homeowners notice
A unit is booked for a foothill lot after a rainy week. The gravel drive is soft, and the truck is held at the bottom of it until the contact can say where a firm spot is.
What we do
The technician agrees a firm spot near the road with the contact, moves the delivery to the next window the drive allows and records the new spot on the plan.
What to expect
The unit is set on the agreed spot on the second window, and the plan shows the spot the contact approved. The servicing route is set to the same road.

one delivery and a second visit typical visit

Typical job
Illustration: An accessible unit placed at the far end of a muddy path

An accessible unit placed at the far end of a muddy path

What homeowners notice
A community event has its accessible unit placed at the far end of a path that turns to mud after the morning. A guest who uses a wheelchair cannot reach it, and the event contact finds out only after the first hour.
What we do
The technician moves the accessible unit to the firm route nearest the entrance, adds a sign at the junction and checks the grab bars and the floor on the move.
What to expect
The contact's note records the new placement, the sign and the check. The accessible unit is on the plan with its firm route named for the next event.

a single visit typical visit

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